[rt-users] Is there a change in the rt-mailgate interface in 3.6.3?

[Drew Barnes]

A straight copy?

You need to run the db upgrades, per the README

Mike Friedman wrote:
> This is driving me crazy.  I'm using a copy of the database that was
> running under RT 3.4.5, where rt-mailgate works fine.  Using that db
> on 3.6.3, rt-mailgate insists on returning the message 'Could not load
> a valid user', even though group 'Everyone' has rights to create and
> reply to tickets.
>
> I'm even running rt-mailgate on the same machine that RT is on, as
> well as remotely (where it will run in production), with the same
> results.  This is from the command line, so there's no MTA involved at
> all.
>
> The only difference I can see between the RT instance where
> rt-mailgate works and where it doesn't is that the former is 3.4.5 and
> the latter is 3.6.3.  As I said, the database on the latter is just a
> copy of the one on the former.
>
> Any ideas?
>
> Thanks.
>
> Mike
>
> _________________________________________________________________________
> Mike Friedman                        Information Services & Technology
> mikef at ack.Berkeley.EDU               2484 Shattuck Avenue
> 1-510-642-1410                       University of California at Berkeley
> http://socrates.berkeley.edu/~mikef  http://ist.berkeley.edu
> _________________________________________________________________________
>
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-- 
Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati