[rt-users] Is there a change in the rt-mailgate interface in3.6.3?

[Mike Friedman]

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On Fri, 18 May 2007 at 09:48 (+0400), Ruslan Zakirov wrote:

> is there any chance that you have not provided --action argument?

In my case, as I indicated in my earlier post, I did supply '--action'. 
Here's the command I've been testing with:

  rt-mailgate --debug --queue general --action correspond --url https://....

It's really mysterious.  If I run the exact same command, on the same 
machine, but change the URL to my 3.4.5 RT, it works.  But it fails with

   not ok - Could not load a valid user ...

on my 3.6.3 system that is configured the same.

I even went into Global Rights, removed 'CreateTicket' from Everybody, 
then added it back in, to make sure it's really there (!).  Same result.

What else could be going on here?

Mike

_________________________________________________________________________
Mike Friedman                        Information Services & Technology
mikef at ack.Berkeley.EDU               2484 Shattuck Avenue
1-510-642-1410                       University of California at Berkeley
http://socrates.berkeley.edu/~mikef  http://ist.berkeley.edu
_________________________________________________________________________

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