[rt-users] how to read AT link information
Tommy Abrahamsson
tab at secu.dk
Sun May 20 05:05:29 EDT 2007
Hi
Anyone had any suggestions on this?
My problem is very similar, and as Tomasz mentions, it's not really an AT issue but more of a query issue.
I have the following assettypes or queues:
customers, servers and software versions
They are linked together like this:
customers (referred to by) servers (is running) software versions
But I can't figure out how to create a proper query that'll show me the values of linked assets. In a pseoudo sql query, it'll look something like this:
SELECT customers.name, servers.*, softwareversions.* FROM softwareversion INNER JOIN bla bla bla WHERE softwareversion.build=1234
Hope someone can help out.
Thanks in advance.
Best regards
Tommy Abrahamsson
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