[rt-users] Is there a change in the rt-mailgate interface in3.6.3?
Kim G. Nielsen
kgn at billetnet.dk
Mon May 21 03:20:08 EDT 2007
[SNIP]
I believe I've found the problem and it seems there IS a change between
3.4.5 and 3.6.3. The change is in parsing of the incoming email
headers.
In my test, using rt-mailgate from the command line, I just entered
'xxx',
which contains no real mail header information. This works on 3.4.5 but
fails on 3.6.3.
If, however, my input to rt-mailgate contains at least a valid 'From: '
line, then a ticket gets created. So, it seems mail header parsing has
changed enough between the two releases to account for my symptoms.
BTW: A single valid SMTP 'From ' line also causes the error. So, it
seems that if any real mail comes in without a 'From: ' header line, RT
won't create a ticket for it, even if the SMTP envelope has usable
information in its 'From ' line. This really is a change from earlier
releases.
[/SNIP]
Nice! :) Actually user creating is not working for me but now my
mailgate works (if I send a email from a valid user) .. I can live with
that .. Thanks for the info :)
Best regards
Kim
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