[rt-users] Light weight RT alternative?

[Jeff Garvas]

I'm a huge RT fan and I use it to handle low volume email coming into a
support@ email address.  Unfortunately I'm moving hosting for the
organization that uses it to a virtual environment and I do not have access
to httpd.conf or the pre-req's to run RT.

Does anyone know of anything that would offer similar features and be
virtual host friendly?  php based or perl is fine, but I need to be able to
share tickets with a team of responders who should be able to respond to
those tickets via email.

RT does everything I want but its requirements are preventing me from
running it in the limited resources of shared hosting.
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