[rt-users] Mysql problems with our RT system

Scott Courtney scott at 4th.com
Wed May 23 11:33:32 EDT 2007


On Wednesday 23 May 2007 10:58, Carlos Randolph wrote:
> /usr/lib/perl5/site_perl/5.8.3/DBIx/SearchBuilder/Handle.pm line 106
> [Wed May 23 09:49:21 2007] [error] Connect Failed Client does not support
> authentication protocol requested by server; consider upgrading MySQL
> client\n at /opt/rt3/lib/RT.pm line 205\n

Second question: 5.8.3 is a fairly old version of Perl. Did you check to ensure
that Perl isn't somehow grabbing an older version of DBI instead of a newer
one? Maybe you have DBI installed two different places under /usr/lib/perl5/*.

Just a thought.

Scott

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