[rt-users] Mysql problems with our RT system

[Carlos Randolph]

I enabled the old password support in my.cnf and then re-started both apache
and mysql.  When I try to hit the site in the web browser I get a blank
page, absolutely nothing with no errors.

In the httpd/error_log I get:
[Wed May 23 11:08:23 2007] [notice] child pid 28611 exit signal Segmentation
fault (11)

In the httpd/access_log I get:
<<ip-address>> - - [23/May/2007:09:45:17 -0500] "Get /rt3 HTTP/1.1" 500 662

There is nothing in the rt.log.

CR




On 5/23/07, Scott Courtney <scott at 4th.com> wrote:
>
> On Wednesday 23 May 2007 10:58, Carlos Randolph wrote:
> > I've gone into MySQL and did the whole "OLD_PASSWORD" thing for the
> RT_USER
> > account but we still get the same thing. I'm checked to make sure the
> the
> > Perl modules are all up to date and they are. I'm not sure what else I
> > should look at so any help would be appreciated.
>
> Did you enable old password support in your my.cnf (or equivalent) config
> file? I believe you can't do it on an account-by-account basis unless it's
> also enabled at the global level in the server config.
>
> Kind regards,
>
> Scott
>
> --
>
> ------------------------------------------------------------------------------
> Scott Courtney         | "I don't mind Microsoft making money. I mind them
> scott at 4th.com          | having a bad operating system."    -- Linus
> Torvalds
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