[rt-users] RT 4

[Justin Brodley]

Out of curiosity has anyone at Best Practical evaluated the suggestions and determined feasibility of any of these suggestions.


Justin Brodley 

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Atro Tossavainen
Sent: Monday, May 28, 2007 4:50 AM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] RT 4

On Fri, 4 May 2007, Mathew Snyder wrote:

> > * Spam!!!
>
> So, you want RT to send spam?  ;)

Some of the suggestions presented in this conversation would actually lead
to that.

If RT were to contain a moderation system and send anything in response to
"Rejected" tickets, the rejection notices would go to the owners of forged
sender addresses in the spams and viruses you would reject.  That's called
"backscatter" and will get your system listed as a sender of spam in many
places.  Don't do it, don't even think of doing it.

Likewise for "sender verification" / challenge-response schemes in any
form.  Challenges for messages one has not sent are spam to the owner
of the forged sender address.

If anybody reading this operates a mail system that does challenge/
response, or operates a spam filter such as Barracuda Spam Firewall
or MailMarshal that in its default configuration accuses the owner
of the forged sender address of having sent you the spam, now is the
time to stop.  The accusations are spam to the unrelated third parties.

-- 
Atro Tossavainen (Mr.)               / The Institute of Biotechnology at
Systems Analyst, Techno-Amish &     / the University of Helsinki, Finland,
+358-9-19158939  UNIX Dinosaur     / employs me, but my opinions are my own.
< URL : http : / / www . helsinki . fi / %7E atossava / > NO FILE ATTACHMENTS
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