[rt-users] duplicate e-mail

[Ruslan Zakirov]

http://wiki.bestpractical.com/?ScripAction

On 5/31/07, slamp slamp <slackamp at gmail.com> wrote:
> We have RT setup so any correspondence will be added as a Cc. No
> duplicate is being sent if the owner is Nobody. Once the ticket is
> owned by somebody that is already a Cc then duplicate comes. Please
> help, thanks.
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-- 
Best regards, Ruslan.