[rt-users] AW: RT Patch: Better handling of HTML UTF8 Mails

Torben Nehmer torben.nehmer at cancom.de
Fri Nov 2 10:34:59 EDT 2007

Hi again,


this time with a body:


The patch I've sent will expand RTs charset handling to HTML Parts of incoming E-Mail. This will greatly improve RTs interoperability especially with Outlook, which sends HTML Mail by default. I am not sure if I really got all the neccessary places, but it works fine here. Without this patch, almost all Outlook sent HTML mails have broken special characters when being displayed in the RT Web interface.


I hope that this could actually go into the main distribution to save me from having to patch RT after every upgrade.


Torben Nehmer

Torben Nehmer
Diplom Informatiker (FH)
Business System Developer

CANCOM Deutschland GmbH
Messerschmittstr. 20
89343 Scheppach

Tel.: +49 (0)8225 - 996-1118
Fax: +49 (0)8225 - 996-41118
torben.nehmer at cancom.de <mailto:torben.nehmer at cancom.de> 
www.cancom.de <http://www.cancom.de> 

CANCOM Deutschland GmbH
Sitz der Gesellschaft: Jettingen-Scheppach
HRB 10653 Memmingen
Geschäftsführer: Paul Holdschik, Christian Linder

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