[rt-users] [Fwd: [fsck.com #8625] Bug found: no documentation on REST interface]

[Andrew Smith]

>and apparently pissed off someone enough that I'm being punished

Wow, really?  I find it hard to believe that someone who has such a 
pleasant disposition would attract negative attention.

My 2cents worth:
RT is awesome, it's the best tool I have, aside from ssh :)
It is an excellent example of why Open Source is the future of 
software/solutions.

Andrew

Jesse Vincent wrote:
> Way to ruin an opensource developer's evening #1. File a "bug report"
> like this.
>
> Does anyone here happen to know 'Brian Kroger' is or why he has such a
> problem interacting with an open source project like an adult?
>
> -j
>   
>
> ------------------------------------------------------------------------
>
> Subject:
> [fsck.com #8625] Bug found: no documentation on REST interface
> From:
> "Bryan Kroger via RT" <rt-bugs at bestpractical.com>
> Date:
> Fri, 2 Nov 2007 19:39:54 -0400 (EDT)
> To:
> undisclosed-recipients:;
>
> To:
> undisclosed-recipients:;
>
>
> Fri Nov 02 19:39:46 2007: Request 8625 was acted upon.
> Transaction: Ticket created by bryan.kroger at gmail.com
>        Queue: rt3
>      Subject: Bug found: no documentation on REST interface
>        Owner: Nobody
>   Requestors: bryan.kroger at gmail.com
>       Status: new
>  Ticket <URL: http://rt3.fsck.com//Ticket/Display.html?id=8625 >
> -------------------------------------------------------------------------
> You idiots seemed to have left out the documentation for your REST
> interface.
>
> If all google can find in the way of manuals for your water head abortion
> you call a ticketing system is a freakin MICROSOFT DOC FILE you know you've
> sunk to new lows.
> http://download.bestpractical.com/pub/rt/contrib/2.0/WebRT%2520Manual%2520-%2520User%2520Guide%2520share.doc
> Wow guys, you rock!  That's raising the bar all the way up to "polished
> turd" level!  Grats!
>
> I work for a very large social networking company and apparently pissed off
> someone enough that I'm being punished by having to figure out how to use
> your "software."  You guys really make the case for creating laws that ban
> certain people from ever touching a keyboard.  Like you, I agree that
> punishment of this degree continues cruel and unusual punishment, but
> whatever.
>
> Take that how you will, your site sucks, your software sucks, and your more
> then welcome to blast off on me all you want.  It's not going to change the
> fact that you apes are the fungal infection on the ball sack of humanity.
>
> Have a great fucking day!
>
>   
> ------------------------------------------------------------------------
>
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