[rt-users] Email Notifications not containing any information

Adam Engel adamengel at specializedbusinesssoftware.com
Mon Nov 5 17:57:21 EST 2007

When someone resolves a ticket in RT, the only thing that is shown in 
the email is

Your request has been resolved. 

This transaction appears to have no content

I looked in the ticket configuration for  Resolved and it says

Subject: Resolved: {$Ticket->Subject}

Your request has been resolved.


What do I need to do to get the resolution into the ticket?


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