[rt-users] Message/RFC822 CCs in templates? [FAM-RT #828]
schamane at fam.tuwien.ac.at
Tue Nov 6 05:30:03 EST 2007
Dear fellow RT users,
Speaking of CCs, Reply-To-All, and the unavoidable troubles they cause ;)
I am still looking for a way to reference a message's CC: header
within templates. How can this be done?
For the time being I created a wrapping mail alias which adds the text
"[This message was additionally CC'ed to: $MATCH]" (by means of
procmail) in front of a message's body in case a CC header was found.
But, of course, this is a really dirty solution which might even break
some messages :(
The problem is of course that the CC header does not show up in
outgoing messages. But I could live with this if I could reference the
CCs in templates.
Any help is much welcome.
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