[rt-users] Mailgate: Could not record email: Could not load a valid user

Gary Holmes linedancer at gmail.com
Wed Nov 7 12:15:07 EST 2007


Hi,

I'm coming back to RT after an extended break. Installed RT 3.6.5 on
Ubuntu 7.10 server. Web interface up OK. Can create tickets there.
Mailgate fails with this error:

Could not record email: Could not load a valid user
(/opt/rt3/share/html/REST/1.0/NoAuth/mail-gateway:75)

We want to use RT for external customers, so the mailgate is key.

Any ideas?

Thanks,
Gary



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