[rt-users] Mailgate: Could not record email: Could not load a valid user
jmoseley at corp.xanadoo.com
Wed Nov 7 12:19:35 EST 2007
For external users to open tickets for a given queue via email, you've got
to set the group permissions on that queue so that the group 'everyone' has
the right to create tickets.
<linedancer at gmail
Sent by: rt-users at lists.bestpractical.com
[rt-users] Mailgate: Could not
record email: Could not load a
11/07/2007 11:15 valid user
I'm coming back to RT after an extended break. Installed RT 3.6.5 on
Ubuntu 7.10 server. Web interface up OK. Can create tickets there.
Mailgate fails with this error:
Could not record email: Could not load a valid user
We want to use RT for external customers, so the mailgate is key.
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