[rt-users] Custom Field - Date time

Deepika Bhatia Deepika.Bhatia at prosum.com
Mon Nov 12 19:34:49 EST 2007


I would like to create a custom field which can capture the date and time the ticket was worked on, i.e the start datetime and end datetime. What should be the validation  for this custom field, so that the date and time are recorded in the proper format.

Thanks in advance for the response.

Deepika Bhatia
Sr. Manager
Prosum Technology Services

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