[rt-users] Custom Field - Date time
jesse at bestpractical.com
Mon Nov 12 19:46:27 EST 2007
On Mon, Nov 12, 2007 at 04:34:49PM -0800, Deepika Bhatia wrote:
> I would like to create a custom field which can capture the date and time the ticket was worked on, i.e the start datetime and end datetime. What should be the validation for this custom field, so that the date and time are recorded in the proper format.
Why not use the "Started" and "Completed" fields RT already has?
> Thanks in advance for the response.
> Deepika Bhatia
> Sr. Manager
> Prosum Technology Services
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