[rt-users] Prevent changing of Custom Field

[Kenneth Crocker]

To all,


	I have a Custom Field that has two values, "Yes" and "No". I have 
granted "ModifyCustomField" to a certain group. When someone of that 
group modifies that CF, I want to "disallow" or "stop" that update from 
occuring if the ticket owner is the same person modifying the CF. Is 
that really possible? I've been assuming that when a custom condition 
checked the "NewValue", the "NewValue" was already a fact, set in stone. 
Is my assumption correct? If so, I could create a scrip to undo the 
change, but that seems a bit bulky and I would prefer to stop the change 
before it is completed. Any help??? Thanks.


Kenn
LBNL