[rt-users] Enabling simple search

Kenneth Crocker KFCrocker at lbl.gov
Fri Nov 16 13:00:34 EST 2007


	Did you try giving all the Search Rights Globally to "Everyone"? Also, 
I'm not sure a non-privileged user can search tickets in a Queue they 
don't have rights to see. If you give the search rights globally, you 
could then give the "un-privileged" users the "ShowTicket" and 
"SeeQueue" rights  on a queue-by-queue basis. But that, in essence, 
makes the "unprivileged" become users with some privileges. HA! kinda 
funny really. Anyway, hope this helps.


On 11/16/2007 7:28 AM, Enrique Gaona wrote:
> Hi,
> Is there a way to enable the simple search feature for non-privileged 
> users? I know non-priv users don't have any rights at all in RT, but I'd 
> like to give them some search capabilities, if possible. Thanks.
> Enrique
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