[rt-users] Ticket Transactions get lost on the way to WebUI

[Torsten Brumm]

OK, i found some segfaults at the logs if i open the Ticket:

[Mon Nov 19 17:34:06 2007] [warn] FastCGI: server
"/opt/rt3/bin/mason_handler.fcgi" (pid 3763) terminated due to uncaught
signal '11' (Segmentation fault)
[Mon Nov 19 17:34:06 2007] [warn] FastCGI: server
"/opt/rt3/bin/mason_handler.fcgi" restarted (pid 3899)

Jesse, what do you think is the best way? Remove it totally or replace by
the newest???

Torsten

2007/11/19, Jesse Vincent <jesse at bestpractical.com>:
>
>
>
> >
> > Recently weird things started to happen: random tickets in WebUI were
> > not displayed further than a certain transaction in the middle.
> >
> > This happened both in Display.html and History.html.
> >
> >
> My _guess_ is that you're running into one of the very rare, but
> catastrophic bugs in Text::Quoted. I alluded to this in my previous
> email. You _should_ see weird segfaults in the apache error log if this
> is the case.  Try 1) bringing it current or 2) removing it entirely.
>
>
> Best,
> Jesse
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> SAVE THOUSANDS OF DOLLARS ON RT SUPPORT:
>
> If you sign up for a new RT support contract before December 31, we'll
> take
> up to 20 percent off the price. This sale won't last long, so get in touch
> today.
>     Email us at sales at bestpractical.com or call us at +1 617 812 0745.
>
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>



-- 
MFG

Torsten Brumm

http://www.torsten-brumm.de
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20071119/7d66d712/attachment.htm>