[rt-users] Charts for custom field search
terence at deeproot.co.in
Wed Nov 28 10:11:27 EST 2007
On Wed, 28 Nov 2007 15:41:27 +0100
Emmanuel Lacour <elacour at easter-eggs.com> wrote:
> On Wed, Nov 28, 2007 at 07:53:12PM +0530, Terence Monteiro wrote:
> > Hello,
> > I'm having trouble trying to get a bar chart to show for tickets which
> > have a specific value for a custom field. As per the TicketSQL wiki on
> > bestpratical.com, I'd edited the condition in the "Advanced" area to use
> > CustomField.My_Custom_Fieldname = 'My Value' and then performed the search.
> > As expected, I got a list of tickets which had the given value for the
> > given custom field. However, when I attempted to view the bar chart for the
> > resultant data, giving CreatedDaily as group by condition, I get just a blank
> > chart. I'm using RT 3.6.4.
> > My custom field has an '_' in it. Is that the cause? Does RT 7 have chart
> > support for custom fields?
> What kind of Database?
I'm running debian etch and using mysql 5.0.41-Debian_1.
> If Oracle, DBIx::SearchBuilder 1.50 fixes this.
Thanks and Regards,
Ph: +91 (80) 4112 4784 / 85.
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