[rt-users] Charts for custom field search
Emmanuel Lacour
elacour at easter-eggs.com
Wed Nov 28 09:41:27 EST 2007
On Wed, Nov 28, 2007 at 07:53:12PM +0530, Terence Monteiro wrote:
> Hello,
>
> I'm having trouble trying to get a bar chart to show for tickets which
> have a specific value for a custom field. As per the TicketSQL wiki on
> bestpratical.com, I'd edited the condition in the "Advanced" area to use
> CustomField.My_Custom_Fieldname = 'My Value' and then performed the search.
>
> As expected, I got a list of tickets which had the given value for the
> given custom field. However, when I attempted to view the bar chart for the
> resultant data, giving CreatedDaily as group by condition, I get just a blank
> chart. I'm using RT 3.6.4.
>
> My custom field has an '_' in it. Is that the cause? Does RT 7 have chart
> support for custom fields?
>
What kind of Database?
If Oracle, DBIx::SearchBuilder 1.50 fixes this.
--
Emmanuel Lacour ------------------------------------ Easter-eggs
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