[rt-users] Error with ACL?

Max Clark max.clark at gmail.com
Thu Nov 29 17:45:11 EST 2007


Hello,

I want to assign permissions for a group to be able to manage tickets
in a queue and comment on them but not reply. I've assigned the group
the following rights on the queue:

CommentOnTicket
CreateTicket
DeleteTicket
OwnTicket
SeeQueue
ShowOutgoingEmail
ShowTicket
ShowTicketComments
StealTicket
TakeTicket
Watch
WatchAsAdminCc

(Note absense of "ReplyToTicket")

However when I login as a user in this group and view a ticket I still
see options/links to and the ability to reply. What am I missing here?

Thanks,
Max

(I'm running version 3.6.5)



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