[rt-users] Error with ACL?

Todd Chapman todd at chaka.net
Thu Nov 29 17:48:51 EST 2007


Permissions are not checked when rendering the links, only when the
action is attempted.

On 11/29/07, Max Clark <max.clark at gmail.com> wrote:
> Hello,
>
> I want to assign permissions for a group to be able to manage tickets
> in a queue and comment on them but not reply. I've assigned the group
> the following rights on the queue:
>
> CommentOnTicket
> CreateTicket
> DeleteTicket
> OwnTicket
> SeeQueue
> ShowOutgoingEmail
> ShowTicket
> ShowTicketComments
> StealTicket
> TakeTicket
> Watch
> WatchAsAdminCc
>
> (Note absense of "ReplyToTicket")
>
> However when I login as a user in this group and view a ticket I still
> see options/links to and the ability to reply. What am I missing here?
>
> Thanks,
> Max
>
> (I'm running version 3.6.5)
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