[rt-users] Error with ACL?

Todd Chapman todd at chaka.net
Thu Nov 29 20:11:23 EST 2007


The extension RTx::RightsMatrix can help you understand how any
individual has gained rights in RT. Plus, the author is a really cool
guy. ;)

http://search.cpan.org/~htchapman/RTx-RightsMatrix-0.03.00/lib/RTx/RightsMatrix.pm

On 11/29/07, Max Clark <max.clark at gmail.com> wrote:
> Okay - I can live with the links still appearing, but I can reply
> (correspond) on the ticket even without the ReplyToTicket permission.
> That is a problem.
>
> On Nov 29, 2007 2:48 PM, Todd Chapman <todd at chaka.net> wrote:
> > Permissions are not checked when rendering the links, only when the
> > action is attempted.
> >
> >
> > On 11/29/07, Max Clark <max.clark at gmail.com> wrote:
> > > Hello,
> > >
> > > I want to assign permissions for a group to be able to manage tickets
> > > in a queue and comment on them but not reply. I've assigned the group
> > > the following rights on the queue:
> > >
> > > CommentOnTicket
> > > CreateTicket
> > > DeleteTicket
> > > OwnTicket
> > > SeeQueue
> > > ShowOutgoingEmail
> > > ShowTicket
> > > ShowTicketComments
> > > StealTicket
> > > TakeTicket
> > > Watch
> > > WatchAsAdminCc
> > >
> > > (Note absense of "ReplyToTicket")
> > >
> > > However when I login as a user in this group and view a ticket I still
> > > see options/links to and the ability to reply. What am I missing here?
> > >
> > > Thanks,
> > > Max
> > >
> > > (I'm running version 3.6.5)
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