[rt-users] E-Mail issues

[Tim Hibbard]

Howdy,

I'm using Postfix so I will have to see if the same manipulation can be 
done.

Thanks for the hint,

Tim

Daniel Jenning wrote:
> Hi, 
>
> Thanks for the idea, however I just edited SendEmail.pm to change the sender
> address to the 'from' address, which sorts it out nicely. It seems it's the
> program 'sendmail' that's adding the 'nobody' header to sender, but only if
> its blank.
>  
>
> -----Original Message-----
> From: Tim Hibbard [mailto:tim at calicohosting.com] 
> Sent: 28 September 2007 21:43
> To: Daniel Jenning
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] E-Mail issues
>
> I have the same problem and posted the same question about a week ago.  
> For a temp solution I created an alias from nobody@***.*** to -> 
> programming-comment@******.***
>
> Not elegant but works until a solution is offered.
>
>
> Daniel Jenning wrote:
>   
>> I seem to have two problems with e-mails from RT right now. One is that
>>     
> for
>   
>> some reason anything from RT is showing its full header in Outlook,
>>     
> although
>   
>> this doesn't happen in the older version I use elsewhere, I was wondering
>>     
> if
>   
>> anyone else has come across this - this only happens with RT mails.
>>
>> The second is that e-mails from RT list the From: as
>>
>> Nobody [nobody@*************.***]; on behalf of; *Users Name* via RT
>> [programming-comment@***********.***]
>>
>> Obviously I've edited it a bit to remove info but you get the idea. In the
>> header we have:
>>
>> Reply-To: programming-comment@*********.***
>> RT-Originator: *user*@***********.***
>> Sender: Nobody <nobody@**********.***>
>> From: "*Users Name* via RT" <programming-comment@*********.***>
>>
>> Now I'm guessing sendmail is adding nobody as the sender, but I can't be
>> sure. Again any help would be great, as some mails clients don't deal with
>> it right and we don't like having 'nobody' in the address.
>>
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>>   
>>     
>
>