[rt-users] errors on 3.6.5

Jesse Vincent jesse at bestpractical.com
Wed Oct 3 10:55:18 EDT 2007




On Wed, Oct 03, 2007 at 01:22:47PM +0200, Marco Avvisano wrote:
> I have installed Rt 3.6.5 ( Red Hat Enterprise Linux ES release 3),
> and i see a lot of error in my http errors log:
> 
> FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr:
> 

Did you miss the actual error?

> I used these http configuration:
> 
> ###  NameVirtualHost *:80
> ###  <VirtualHost *:80>
> ###    ServerAdmin root
> ###    ServerName your.host.name
> ###    DocumentRoot /opt/rt3/share/html/
> ###    AddDefaultCharset UTF-8
> ###    # Adding the following for RT (the ticket tracker)
> ###    AddHandler fastcgi-script .fcgi
> ###    <Directory "/opt/rt3/share/html">
> ###      Options FollowSymLinks ExecCGI
> ###      AllowOverride None
> ###    </Directory>
> ###    # Pass through requests to for noauth
> ###    Alias /NoAuth/images /opt/rt3/share/html/NoAuth/images
> ###    ScriptAlias / /opt/rt3/bin/mason_handler.fcgi/
> ###  </VirtualHost>
> ###  FastCgiIpcDir /tmp
> ###  FastCgiServer /opt/rt3/bin/mason_handler.fcgi -idle-timeout 
> 120 -processes 4
> 
> Any ideas?
> 
> I also have problems, from the web, to see group/users created,  and change 
> the person to assign
> ticket (from root login, only nobody user)
> 
> thanks for suggestions
> 
> Marco
> 
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