[rt-users] errors on 3.6.5

Marco Avvisano marco.avvisano at regione.toscana.it
Fri Oct 5 04:17:45 EDT 2007


These are only some errors from my http error log:


[[Fri Oct 05 10:05:48 2007] [error] [client 10.110.23.12] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr: DBD::mysql::st execute failed: You 
have an error in your SQL syntax near 'ON ( ObjectCustomFields_1.CustomField 
= main.id )  WHERE (main.Disabled = '0') A' at line 1 at 
/usr/local/perl-5.8.5/lib/site_perl/5.8.5/DBIx/SearchBuilder/Handle.pm line 
505., referer: http://monit.regione.toscana.it/index.html
[Fri Oct 05 10:05:48 2007] [error] [client 10.110.23.12] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr: RT::Handle=HASH(0xad562ec) 
couldn't execute the query 'SELECT DISTINCT main.* FROM CustomFields main 
JOIN ObjectCustomFields ObjectCustomFields_1  ON ( 
ObjectCustomFields_1.CustomField = main.id )  WHERE (main.Disabled = '0') 
AND (ObjectCustomFields_1.ObjectId = '3' OR ObjectCustomFields_1.ObjectId = 
'0') AND (main.LookupType = 'RT::Queue-RT::Ticket')  ORDER BY 
ObjectCustomFields_1.ObjectId ASC, ObjectCustomFields_1.SortOrder ASC ' at 
/usr/local/perl-5.8.5/lib/site_perl/5.8.5/DBIx/SearchBuilder/Handle.pm line 
518, referer: http://monit.regione.toscana.it/index.html
[Fri Oct 05 10:05:48 2007] [error] [client 10.110.23.12] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr: 
!DBIx::SearchBuilder::Handle::SimpleQuery('RT::Handle=HASH(0xad562ec)', 
'SELECT DISTINCT main.* FROM CustomFields main JOIN ObjectCust...') called 
at /usr/local/perl-5.8.5/lib/site_perl/5.8.5/DBIx/SearchBuilder.pm line 238, 
referer: http://monit.regione.toscana.it/index.html
[Fri Oct 05 10:05:48 2007] [error] [client 10.110.23.12] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr: 
!DBIx::SearchBuilder::_DoSearch('RT::CustomFields=HASH(0xb0b47c0)') called 
at /opt/rt3/lib/RT/CustomFields_Overlay.pm line 172, referer: 
http://monit.regione.toscana.it/index.html
[Fri Oct 05 10:05:48 2007] [error] [client 10.110.23.12] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr: 
!RT::CustomFields::_DoSearch('RT::CustomFields=HASH(0xb0b47c0)') called at 
/usr/local/perl-5.8.5/lib/site_perl/5.8.5/DBIx/SearchBuilder.pm line 498, 
referer: http://monit.regione.toscana.it/index.html
[Fri Oct 05 10:05:48 2007] [error] [client 10.110.23.12] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr: 
!DBIx::SearchBuilder::Next('RT::CustomFields=HASH(0xb0b47c0)') called at 
/opt/rt3/lib/RT/CustomFields_Overlay.pm line 190, referer: 
http://monit.regione.toscana.it/index.html
[Fri Oct 05 10:05:48 2007] [error] [client 10.110.23.12] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr: 
!RT::CustomFields::Next('RT::CustomFields=HASH(0xb0b47c0)') called at 
/usr/local/perl-5.8.5/lib/site_perl/5.8.5/DBIx/SearchBuilder.pm line 555, 
referer: http://monit.regione.toscana.it/index.html
[Fri Oct 05 10:05:48 2007] [error] [client 10.110.23.12] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr: 
!DBIx::SearchBuilder::First('RT::CustomFields=HASH(0xb0b47c0)') called at 
/opt/rt3/share/html/Ticket/Elements/ShowSummary line 57, referer: 
http://monit.regione.toscana.it/index.html
[Fri Oct 05 10:05:48 2007] [error] [client 10.110.23.12] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr: 
!HTML::Mason::Commands::__ANON__('Ticket', 'RT::Ticket=HASH(0x9d5bcc0)', 
'Attachments', 'RT::Attachments=HASH(0xad45010)') called at 
/usr/local/perl-5.8.5/lib/site_perl/5.8.5/HTML/Mason/Component.pm line 135, 
referer: http://monit.regione.toscana.it/index.html
[Fri Oct 05 10:05:48 2007] [error] [client 10.110.23.12] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr: 
!HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xb0b47e4)', 
'Ticket', 'RT::Ticket=HASH(0x9d5bcc0)', 'Attachments', 
'RT::Attachments=HASH(0xad45010)') called at 
/usr/local/perl-5.8.5/lib/site_perl/5.8.5/HTML/Mason/Request.pm line 1262, 
referer: http://monit.regione.toscana.it/index.html
[Fri Oct 05 10:05:48 2007] [error] [client 10.110.23.12] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr: !eval {...} called at 
/usr/local/perl-5.8.5/lib/site_perl/5.8.5/HTML/Mason/Request.pm line 1252, 
referer: http://monit.regione.toscana.it/index.html
[Fri Oct 05 10:05:48 2007] [error] [client 10.110.23.12] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr: 
!HTML::Mason::Request::comp('undef', 'undef', 'Ticket', 
'RT::Ticket=HASH(0x9d5bcc0)', 'Attachments', 
'RT::Attachments=HASH(0xad45010)') called at 
/opt/rt3/share/html/Ticket/Display.html line 58, referer: 
http://monit.regione.toscana.it/index.html
[Fri Oct 05 10:05:48 2007] [error] [client 10.110.23.12] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr: !HTML::Mason::Commands::__ANON__() 
called at /usr/local/perl-5.8.5/lib/site_perl/5.8.5/HTML/Mason/Request.pm 
line 1335, referer: http://monit.regione.toscana.it/index.html
[Fri Oct 05 10:05:48 2007] [error] [client 10.110.23.12] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr: !eval {...} called at 
/usr/local/perl-5.8.5/lib/site_perl/5.8.5/HTML/Mason/Request.pm line 1335, 
referer: http://monit.regione.toscana.it/index.html
[Fri Oct 05 10:05:48 2007] [error] [client 10.110.23.12] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr: 
!HTML::Mason::Request::content('HTML::Mason::Request::CGI=HASH(0xb079b8c)') 
called at /opt/rt3/share/html/Widgets/TitleBox line 51, referer: 
http://monit.regione.toscana.it/index.html
[Fri Oct 05 10:05:48 2007] [error] [client 10.110.23.12] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr: 
!HTML::Mason::Commands::__ANON__('title', 'Metadati del ticket') called at 
/usr/local/perl-5.8.5/lib/site_perl/5.8.5/HTML/Mason/Component.pm line 135, 
referer: http://monit.regione.toscana.it/index.html
[Fri Oct 05 10:05:48 2007] [error] [client 10.110.23.12] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr: 
!HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xafe99c0)', 
'title', 'Metadati del ticket') called at 
/usr/local/perl-5.8.5/lib/site_perl/5.8.5/HTML/Mason/Request.pm line 1262, 
referer: http://monit.regione.toscana.it/index.html
[Fri Oct 05 10:05:48 2007] [error] [client 10.110.23.12] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr: 
!DBIx::SearchBuilder::Handle::SimpleQuery('RT::Handle=HASH(0xad562ec)', 
'SELECT DISTINCT main.* FROM Users main JOIN Principals Princi...') called 
at /usr/local/perl-5.8.5/lib/site_perl/5.8.5/DBIx/SearchBuilder.pm line 238, 
referer: http://monit.regione.toscana.it/index.html
[Fri Oct 05 10:05:48 2007] [error] [client 10.110.23.12] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr: 
!DBIx::SearchBuilder::_DoSearch('RT::Users=HASH(0xb0c4474)') called at 
/opt/rt3/lib/RT/Users_Overlay.pm line 137, referer: 
http://monit.regione.toscana.it/index.html
[Fri Oct 05 10:05:48 2007] [error] [client 10.110.23.12] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr: 
!RT::Users::_DoSearch('RT::Users=HASH(0xb0c4474)') called at 
/usr/local/perl-5.8.5/lib/site_perl/5.8.5/DBIx/SearchBuilder.pm line 498, 
referer: http://monit.regione.toscana.it/index.html
[Fri Oct 05 10:05:48 2007] [error] [client 10.110.23.12] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr: 
!DBIx::SearchBuilder::Next('RT::Users=HASH(0xb0c4474)') called at 
/opt/rt3/share/html/Ticket/Elements/ShowGroupMembers line 51, referer: 
http://monit.regione.toscana.it/index.html
[Fri Oct 05 10:05:48 2007] [error] [client 10.110.23.12] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr: 
!HTML::Mason::Commands::__ANON__('Group', 'RT::Group=HASH(0xb0c02e8)', 
'Ticket', 'RT::Ticket=HASH(0x9d5bcc0)') called at 
/usr/local/perl-5.8.5/lib/site_perl/5.8.5/HTML/Mason/Component.pm line 135, 
referer: http://monit.regione.toscana.it/index.html
[Fri Oct 05 10:05:48 2007] [error] [client 10.110.23.12] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr: 
!HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xb0dcb4c)', 
'Group', 'RT::Group=HASH(0xb0c02e8)', 'Ticket', 
'RT::Ticket=HASH(0x9d5bcc0)') called at 
/usr/local/perl-5.8.5/lib/site_perl/5.8.5/HTML/Mason/Request.pm line 1262, 
referer: http://monit.regione.toscana.it/index.html
[Fri Oct 05 10:05:48 2007] [error] [client 10.110.23.12] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr: !eval {...} called at 
/usr/local/perl-5.8.5/lib/site_perl/5.8.5/HTML/Mason/Request.pm line 1252, 
referer: http://monit.regione.toscana.it/index.html
[Fri Oct 05 10:05:48 2007] [error] [client 10.110.23.12] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr: 
!HTML::Mason::Request::comp('undef', 'undef', 'Group', 
'RT::Group=HASH(0xb0c02e8)', 'Ticket', 'RT::Ticket=HASH(0x9d5bcc0)') called 
at /opt/rt3/share/html/Ticket/Elements/ShowPeople line 55, referer: 
http://monit.regione.toscana.it/index.html
[Fri Oct 05 10:05:48 2007] [error] [client 10.110.23.12] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr: 
!HTML::Mason::Commands::__ANON__('Ticket', 'RT::Ticket=HASH(0x9d5bcc0)') 
called at /usr/local/perl-5.8.5/lib/site_perl/5.8.5/HTML/Mason/Component.pm 
line 135, referer: http://monit.regione.toscana.it/index.html
[Fri Oct 05 10:05:48 2007] [error] [client 10.110.23.12] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr: 
!HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0xb0cef1c)', 
'Ticket', 'RT::Ticket=HASH(0x9d5bcc0)') called at 
/usr/local/perl-5.8.5/lib/site_perl/5.8.5/HTML/Mason/Request.pm line 1262, 
referer: http://monit.regione.toscana.it/index.html
[Fri Oct 05 10:05:48 2007] [error] [client 10.110.23.12] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr: !eval {...} called at 
/usr/local/perl-5.8.5/lib/site_perl/5.8.5/HTML/Mason/Request.pm line 1252, 
referer: http://monit.regione.toscana.it/index.html
[Fri Oct 05 10:05:48 2007] [error] [client 10.110.23.12] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr: 
!HTML::Mason::Request::comp('undef', 'undef', 'Ticket', 
'RT::Ticket=HASH(0x9d5bcc0)') called at 
/opt/rt3/share/html/Ticket/Elements/ShowSummary line 67, referer: 
http://monit.regione.toscana.it/index.html


M.

>
>
>
> On Wed, Oct 03, 2007 at 01:22:47PM +0200, Marco Avvisano wrote:
>> I have installed Rt 3.6.5 ( Red Hat Enterprise Linux ES release 3),
>> and i see a lot of error in my http errors log:
>>
>> FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr:
>>
>
> Did you miss the actual error?
>
>> I used these http configuration:
>>
>> ###  NameVirtualHost *:80
>> ###  <VirtualHost *:80>
>> ###    ServerAdmin root
>> ###    ServerName your.host.name
>> ###    DocumentRoot /opt/rt3/share/html/
>> ###    AddDefaultCharset UTF-8
>> ###    # Adding the following for RT (the ticket tracker)
>> ###    AddHandler fastcgi-script .fcgi
>> ###    <Directory "/opt/rt3/share/html">
>> ###      Options FollowSymLinks ExecCGI
>> ###      AllowOverride None
>> ###    </Directory>
>> ###    # Pass through requests to for noauth
>> ###    Alias /NoAuth/images /opt/rt3/share/html/NoAuth/images
>> ###    ScriptAlias / /opt/rt3/bin/mason_handler.fcgi/
>> ###  </VirtualHost>
>> ###  FastCgiIpcDir /tmp
>> ###  FastCgiServer /opt/rt3/bin/mason_handler.fcgi -idle-timeout
>> 120 -processes 4
>>
>> Any ideas?
>>
>> I also have problems, from the web, to see group/users created,  and 
>> change
>> the person to assign
>> ticket (from root login, only nobody user)
>>
>> thanks for suggestions
>>
>> Marco
>>
>> _______________________________________________
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>>
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>
> -- 




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