R: R: [rt-users] How to integrate RequestTracker with our web ?

[Gianluca Cecchi]

I have a CF named "company"; with "rt show" command for a ticket with this field valued, I can see that I get CF-company 
so the conmand I verified that works in my case in 3.6.5 is this:
 
[root at rt ~]# rt edit ticket/59 set CF-company='Peviani'
# Ticket 59 updated.

you should probably give:
 
rt edit ticket/120650 set CF-3='client_100'
if the name of the CF is "3"
 
This custom field of mine is of type "Select one value"
 
Nevertheless, the strange thing is hat if I set an incorret value
[root at rt ~]# rt edit ticket/59 set CF-company='badvalue'
# Ticket 59 updated.

the ticket is updated in a way that in the main page for the ticket I see 
custome fields:
 
company: bad value
 
while if I go in basic data for the ticket I see (novalue)  highlighted
 
probably because it has an incorrect value....
 
I think the second rt command should give an error, instead of updating the ticket.
 
Gianluca
 
 


________________________________

	Da: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] Per conto di FranCHo Org
	Inviato: martedì 9 ottobre 2007 13.03
	A: rt-users at lists.bestpractical.com
	Oggetto: RE: R: [rt-users] How to integrate RequestTracker with our web ?
	
	
	Ok, it works fine (with -i param too) thanks.
	
	And for the CustomFields what is the solution?
	
	Thanks in advance.
	---
	<<< FranCHo >>>>>>>>>>>>>>>>>>>>>>>
	
	
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