[rt-users] Slow ticket creation
Kenneth Crocker
KFCrocker at lbl.gov
Thu Oct 11 13:18:54 EDT 2007
Murali,
I'm not completely sure, but it could be that if you granted all rights
globally to everyone, it might slow the process down. Every connection
for every ticket for every person could mean a lot of record writing and
I/O is thousands of times slower than regular code or just up[date a
couple records. Just a thought.
Kenn
LBNL
On 10/11/2007 3:12 AM, Murali Manohara wrote:
> Hi,
>
> I just installed the RT and i have found that whenever i create a new
> ticket it will
> take almost 62-65 second to complete the process.
>
> Can you please tell me any ways to improve the speed.
>
> I have a local relay ( sendmail / Linux ) for a hosted mail serer in US.
>
>
> Thanks and Regards
> Murali.
>
>
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