[rt-users] Slow ticket creation

[Murali Manohara]

Hi Kenneth

Thanks for the reply.

The actual issue was that there was no entry for the local domain in the
name server or at hosts file.
After entrying the same it is working normal now.

Regards
Murali.

On 10/11/07, Kenneth Crocker <KFCrocker at lbl.gov> wrote:
>
> Murali,
>
>
>         I'm not completely sure, but it could be that if you granted all
> rights
> globally to everyone, it might slow the process down. Every connection
> for every ticket for every person could mean a lot of record writing and
> I/O is thousands of times slower than regular code or just up[date a
> couple records. Just a thought.
>
>
> Kenn
> LBNL
>
> On 10/11/2007 3:12 AM, Murali Manohara wrote:
> > Hi,
> >
> > I just installed the RT and i have found that whenever i create a new
> > ticket it will
> > take almost 62-65 second to complete the process.
> >
> > Can you please tell me any ways to improve the speed.
> >
> > I have a local relay ( sendmail / Linux ) for a hosted mail serer in US.
> >
> >
> > Thanks and Regards
> > Murali.
> >
> >
> > ------------------------------------------------------------------------
> >
> > _______________________________________________
> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >
> > Community help: http://wiki.bestpractical.com
> > Commercial support: sales at bestpractical.com
> >
> >
> > Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> > Buy a copy at http://rtbook.bestpractical.com
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20071012/5a5430dc/attachment.htm>