[rt-users] Ticket not showing up in unowned list

Mathew Snyder theillien at yahoo.com
Mon Oct 15 09:25:16 EDT 2007


A strange thing just happened.  A ticket which has been sent in recently is not
being displayed in the # Newest Unowned Tickets list on the RT at a Glance page.
 It is showing up under Quick Search as a new ticket though.  I've verified that
it is owned by Nobody and that the unowned ticket search hasn't changed.  I'm
not sure what else to look at.  Anyone have any thoughts?

Mathew
-- 
Keep up with me and what I'm up to: http://theillien.blogspot.com



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