[rt-users] Auto-create Ticket CC from Email CC

Edward Kovarski edward.kovarski at groupkae.com
Tue Oct 16 15:52:34 EDT 2007


Todd,

If I am not mistaken, that is the default behaviour -- all CC's are  
automatically added and maintained within the ticket context.

Ed

On 16-Oct-07, at 1:54 PM, Sumner, Todd wrote:

> On ticket creation via Email addressed to system, would like to  
> have all CC’s that were on original email request auto-added as  
> CC’s on Ticket.
>
>
>
> RT v3.6.5
>
>
>
> Thanks, Todd
>
>
>
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