[rt-users] Auto-create Ticket CC from Email CC

[Andreas Schamanek]

Hi there,

On Tue, 16 Oct 2007, Edward Kovarski wrote:

> If I am not mistaken, that is the default behaviour -- all CC's are
> automatically added and maintained within the ticket context.

AFAIK, it's not a default. It's done if

  Set($ParseNewMessageForTicketCcs , true);

is set in RT_SiteConfig.pm

HTH,

-- 
-- Andreas