[rt-users] Getting 'undisclosed recipients' in emails sent by RT

[Jacob Helwig]

What is the From: on the emails in question?  What is showing up in the
To: of the reply message?  What are you expecting to be in the To: of
the reply message?

-- 
Jacob Helwig
PC Technician
Busch's Help Desk
Desk: x35221
Direct: 734-214-8221

-----Original Message-----
From: Mike Gracy [mailto:mike.gracy at mypointscorp.com] 
Sent: Wednesday, October 17, 2007 3:28 PM
To: Jacob Helwig
Subject: Re: [rt-users] Getting 'undisclosed recipients' in emails sent
by RT

The problem around here is when ReplyAll doesn't do the Right Thing.  
Verified this in both Outlook via Exchange and Thunderbird via Pop and 
IMAP to Exchange.  Just to note, I verified that the emails are leaving 
the postfix server (going to Exchange) have an empty To: field.

Jacob Helwig wrote:
> Since the From: should be set correctly (your queue's comment
address),
> hitting reply should do the Right Thing(TM), no matter what the To:
was
> set to.
>
>   


-- 
Mike Gracy
www.MyPoints.com
Unix/Network Sysadmin

525 Market St.
34th Floor
San Francisco, Ca 94105

Desk-415.829.6174
Fax-415-829-6174