[rt-users] Restrict ModifyCustomField On Per Queue Basis
Mathew Snyder
theillien at yahoo.com
Thu Oct 18 15:38:41 EDT 2007
We will be rolling out a new layout (queues, groups, rights etc) soon. Each
queue will have an "owner" group which will have all of the rights necessary to
make changes to a ticket. All other groups will only be able to look at the
tickets. They won't be able to own or modify them.
I have not been able to restrict the ability to modify custom fields though.
Any person can change a custom field on a ticket even if they are not a member
of the group to which the queue belongs.
Am I just not seeing how to do this or is it not possible to restrict custom
field changes on a queue by queue basis?
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