[rt-users] Triggering scrips on add/delete Ccs

[Forrest Blount]

These should be what you're looking for:

TransactionObj->Type->AddWatcher
or TransactionObj->Type->DelWatcher

Del may be Delete for scrips-- I'm not sure.  I pulled these two types from
the Transactions table right in MySql... I don't know if there's a better
place to find such things.

Forrest

On 10/18/07, Tim Wilson <twilson at buffalo.k12.mn.us> wrote:
>
> Hey everyone,
>
> I've been beating my head against the wall trying to figure out an answer
> to the question I posted yesterday:
>
> http://www.gossamer-threads.com/lists/rt/users/69123
>
> Maybe I'm approaching this the wrong way, but I haven't been able to find
> out how to write a custom scrip condition that triggers when a CC is added
> to a ticket. (The flip side is triggering when a CC is removed.)
>
> Any ideas? This seems like it should be easy. What TransactionObj->Type
> would correspond to adding a CC? (And where should I be looking to find out
> about possible values for things like TransactionObj-Type?)




Hoping someone has a clue they can loan me,
> Tim
>
>
> --
> Tim Wilson, Director of Technology
> Buffalo-Hanover-Montrose Schools
> 214 1st Ave NE   Buffalo, MN  55313
> ph: 763.682.8740  fax: 763.682.8743  http://www.buffalo.k12.mn.us
>
>
>
>
>
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