[rt-users] Why does the content of a ticket sometimes end up being created as an attachement?

[Mike Gracy]

Mike Gracy wrote:
> Sometimes autogenerated tickets get created with the content as an 
> attachment when no attachment was sent with the email.
> In the body of the ticket it will state there appears to be no content.
>
Sorry, amending this:
The email that the user gets back states that there appears to be no 
content, but the content is there when viewed in the web interface.

-- 
Mike Gracy
www.MyPoints.com
Unix/Network Sysadmin

525 Market St.
34th Floor
San Francisco, Ca 94105

Desk-415.829.6174
Fax-415-829-6174