[rt-users] Why does the content of a ticket sometimes end upbeing created as an attachement?

[Patterson, Craig]

Mike, 

I had that problem with version 3.4.2.  However, after upgrading to
3.6.4, the problem no longer is an issue.

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Mike
Gracy
Sent: Friday, October 19, 2007 8:48 PM
To: RT-Users at lists.bestpractical.com
Subject: Re: [rt-users] Why does the content of a ticket sometimes end
upbeing created as an attachement?

Mike Gracy wrote:
> Sometimes autogenerated tickets get created with the content as an 
> attachment when no attachment was sent with the email.
> In the body of the ticket it will state there appears to be no
content.
>
Sorry, amending this:
The email that the user gets back states that there appears to be no 
content, but the content is there when viewed in the web interface.

-- 
Mike Gracy
www.MyPoints.com
Unix/Network Sysadmin

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