[rt-users] autogenerating tickets sent to support at mydomain.com

[Rogelio]

On 10/19/07, Drew Barnes <barnesaw at ucrwcu.rwc.uc.edu> wrote:
> http://wiki.bestpractical.com/view/EmailInterface

So, I went through and set most of those variables, and now I need to
set up support at mydomain.com to accept mail.

In my mail server, I now have it forwarding to
support at rt.mydomain.com, and there is an MX record for that domain in
my DNS.

In order for this to work, do I just now need to add "support" as a
user? How do I add users and aliases to RT?  Through the RT GUI? Or
through the command line?