[rt-users] Email communication stops randomly...rebootingapacheresolves

Helmuth Ramirez HelmuthRamirez at compupay.com
Thu Oct 25 08:56:17 EDT 2007


Yes, running Debian 4 as well.  Here is my config as per the RT menu
option (mentioned in a later e-mail)

 

Loaded perl modules

Perl v5.8.8 under linux 
  Apache2::Const v2.000002;
  Apache2::Log v2.000002;
  Apache2::Module v2.000002;
  Apache2::RequestIO v2.000002;
  Apache2::RequestRec v2.000002;
  Apache2::RequestUtil v2.000002;
  Apache2::Response v2.000002;
  Apache2::ServerUtil v2.000002;
  Apache2::Status v4.00;
  Apache::DBI v1.04;
  Apache::Session v1.81;
  Apache::Session::Generate::MD5 v2.1;
  Apache::Session::Lock::MySQL v1.00;
  Apache::Session::MySQL v1.01;
  Apache::Session::Serialize::Storable v1.00;
  Apache::Session::Store::DBI v1.02;
  Apache::Session::Store::MySQL v1.04;
  APR v0.009000;
  APR::Pool v0.009000;
  APR::Table v0.009000;
  AutoLoader v5.60;
  base v2.07;
  Benchmark v1.07;
  bytes v1.02;
  Cache::Simple::TimedExpiry v0.26;
  Carp v1.04;
  CGI v3.15;
  CGI::Cookie v1.26;
  CGI::Util v1.5;
  Class::Container v0.12;
  Class::Data::Inheritable v0.04;
  Class::ReturnValue v0.53;
  Clone v0.15;
  constant v1.05;
  Convert::ASN1 v0.20;
  Cwd v3.12;
  Data::Dumper v2.121_08;
  Date::Format v2.22;
  Date::Parse v2.27;
  DBD::mysql v2.9006;
  DBI v1.46;
  DBIx::SearchBuilder v1.45;
  DBIx::SearchBuilder::Union v0;
  DBIx::SearchBuilder::Unique v0.01;
  Devel::StackTrace v1.11;
  Devel::StackTraceFrame v0.6;
  Digest::base v1.00;
  Digest::MD5 v2.36;
  DynaLoader v1.04;
  Encode v2.12;
  Encode::Alias v2.04;
  Encode::Config v2.01;
  Encode::Encoding v2.02;
  Encode::Guess v2.00;
  Encode::Unicode v2.02;
  Errno v1.0901;
  Exception::Class v1.21;
  Exception::Class::Base v1.2;
  Exporter v5.58;
  Exporter::Heavy v5.58;
  Fcntl v1.05;
  fields v2.03;
  File::Basename v2.74;
  File::Glob v1.05;
  File::Path v1.08;
  File::Spec v3.12;
  File::Spec::Functions v1.3;
  File::Spec::Unix v1.5;
  File::Temp v0.16;
  FileHandle v2.01;
  HTML::Element v3.16;
  HTML::Entities v1.29;
  HTML::Formatter v2.04;
  HTML::FormatText v2.04;
  HTML::Mason v1.35;
  HTML::Mason::ApacheHandler v1.69;
  HTML::Mason::Exception v1.1;
  HTML::Mason::Exception::Abort v1.1;
  HTML::Mason::Exception::Compilation v1.1;
  HTML::Mason::Exception::Compilation::IncompatibleCompiler v1.1;
  HTML::Mason::Exception::Compiler v1.1;
  HTML::Mason::Exception::Decline v1.1;
  HTML::Mason::Exception::Params v1.1;
  HTML::Mason::Exception::Syntax v1.1;
  HTML::Mason::Exception::System v1.1;
  HTML::Mason::Exception::TopLevelNotFound v1.1;
  HTML::Mason::Exception::VirtualMethod v1.1;
  HTML::Mason::Exceptions v1.43;
  HTML::Parser v3.45;
  HTML::Scrubber v0.08;
  HTML::Tagset v3.10;
  HTML::TreeBuilder v3.13;
  HTTP::Date v1.47;
  I18N::LangTags v0.35;
  I18N::LangTags::Detect v1.03;
  integer v1.00;
  IO v1.22;
  IO::File v1.13;
  IO::Handle v1.25;
  IO::InnerFile v2.110;
  IO::Lines v2.110;
  IO::Scalar v2.110;
  IO::ScalarArray v2.110;
  IO::Seekable v1.1;
  IO::Select v1.17;
  IO::Socket v1.29;
  IO::Socket::INET v1.29;
  IO::Socket::UNIX v1.22;
  IO::Wrap v2.110;
  IO::WrapTie v2.110;
  IPC::Open2 v1.02;
  IPC::Open3 v1.02;
  lib v0.5565;
  List::Util v1.18;
  Locale::Maketext v1.09;
  Locale::Maketext::Fuzzy v0.02;
  Locale::Maketext::Lexicon v0.62;
  Locale::Maketext::Lexicon::Gettext v0.15;
  Log::Dispatch v2.11;
  Log::Dispatch::Base v1.09;
  Log::Dispatch::Output v1.26;
  Log::Dispatch::Screen v1.17;
  Log::Dispatch::Syslog v1.18;
  Mail::Address v1.74;
  Mail::Field v1.74;
  Mail::Field::AddrList v1.74;
  Mail::Field::Date v1.74;
  Mail::Header v1.74;
  Mail::Internet v1.74;
  MIME::Base64 v3.07;
  MIME::Body v5.420;
  MIME::Decoder v5.420;
  MIME::Decoder::Base64 v5.420;
  MIME::Decoder::Binary v5.420;
  MIME::Decoder::NBit v5.420;
  MIME::Decoder::QuotedPrint v5.420;
  MIME::Entity v5.420;
  MIME::Field::ContDisp v5.420;
  MIME::Field::ConTraEnc v5.420;
  MIME::Field::ContType v5.420;
  MIME::Field::ParamVal v5.420;
  MIME::Head v5.420;
  MIME::Parser v5.420;
  MIME::QuotedPrint v3.07;
  MIME::Tools v5.420;
  MIME::Words v5.420;
  mod_perl v2.000002;
  mod_perl2 v2.000002;
  ModPerl::Const v2.000002;
  Module::Versions::Report v1.02;
  Net::LDAP v0.33;
  Net::LDAP::ASN v0.03;
  Net::LDAP::Bind v1.02;
  Net::LDAP::Constant v0.04;
  Net::LDAP::Entry v0.22;
  Net::LDAP::Filter v0.14;
  Net::LDAP::Message v1.08;
  Net::LDAP::Search v0.10;
  Net::LDAP::Util v0.10;
  overload v1.04;
  Params::Validate v0.76;
  POSIX v1.09;
  re v0.05;
  Regexp::Common v2.120;
  Regexp::Common::delimited v2.104;
  RT v3.6.3;
  RT::Interface::Email v2;
  Scalar::Util v1.18;
  SelectSaver v1.01;
  Socket v1.78;
  Storable v2.15;
  strict v1.03;
  Symbol v1.06;
  Sys::Syslog v0.13;
  Text::Autoformat v1.13;
  Text::Quoted v1.8;
  Text::Reform v1.11;
  Text::Tabs v2005.0824;
  Text::Template v1.44;
  Text::Wrapper v1.000;
  Tie::Hash v1.02;
  Time::HiRes v1.86;
  Time::JulianDay v2003.1125;
  Time::Local v1.11;
  Time::ParseDate v2003.1126;
  Time::Timezone v2003.0211;
  Time::Zone v2.22;
  Tree::Simple v1.14;
  UNIVERSAL v1.01;
  UNIVERSAL::require v0.03;
  URI v1.35;
  URI::Escape v3.28;
  URI::URL v5.03;
  URI::WithBase v2.19;
  utf8 v1.06;
  vars v1.01;
  warnings v1.05;
  warnings::register v1.01;
  XML::Parser v2.34;
  XML::Parser::Expat v2.34;
  XML::RSS v1.05;
  XSLoader v0.06;

 

From: John Wells [mailto:John.Wells at TIMCO.aero] 
Sent: Wednesday, October 24, 2007 6:06 PM
To: Helmuth Ramirez; RT-Users at lists.bestpractical.com
Subject: RE: [rt-users] Email communication stops
randomly...rebootingapacheresolves

 

> Side note: may I ask what you ran to show your 'env details'?

I used a mix...

Mostly "dpkg -l | grep <package>" to find version info about items
installed via apt. perl -V to get perl bits, and "locate CGI.pm | grep
VERSION=" to find the versions of CGI.pm on my machine.

Hope this helps. Are you on Debian 4 as well?

Thanks,
John 


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