[rt-users] Possible to strip rtname from subject in specific cases?

[Dorothea Muecke-Herzberg]

Previous email to the list brought back to my mind an issue we have. We need
to send emails to
another tool from RT and this tool scans the start of the subject line, so
we need to
strip rtname from the subject line somehow (or at least move it to the end).
Is there a way to do this?

Doro
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