[rt-users] Commandbymail troubles

[Munoz, Alvaro]

Hi,

I cant get the custom part of commandbymail to work

I try to update or create a ticket and change a CF called "GAPPInform" by sending the command:

CustomField.{GAPPInform}: Whatever

But even I get no error message, I dont get the CF updated.

Any errors on the systax?


Thanks


Alvaro Muñoz Sánchez