[rt-users] Reassigning Tickets
Mathew Snyder
theillien at yahoo.com
Thu Sep 6 10:01:35 EDT 2007
It seems to me that, as the RT Admin with SuperUser rights, I should be able to
give tickets which I don't own to someone else. Instead, I have to steal the
ticket and then reassign it. Is there a workaround for this? It seems like a
bit of unnecessary work for someone that has admin rights.
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