[rt-users] Search not displaying custom field data
matt wells
phanoko at gmail.com
Mon Sep 10 12:32:39 EDT 2007
RT Version 3.6.4
An upgrade from 3.4
I have a search that looks at a custom field and adds it to the results
page.
This works 100% with a root account however normal users it does not.
My users Bob has all rights to the queue as well as the Custom Field
'Simpsons'
Inside Custom Field 'Simpsons' is
Bart
Lisa
Homer
Maggie
Marge
I can search on just 'Bart' and it works great although when I add the
Custom Field 'Simpsons' to the 'Display Colums' the colum is blank.
The results of my searchs are below.
Search for Bob
# Subject Status
Queue Owner Priority
Requestors Created
Told Last Updated Time Left Simpsons
________________________________________________________________________________________________________________
8888 Cartoons I love this episode Resolved Cartoons
Phanoko 10
Phanoko at gmail.com 6 months ago Phanoko 6
months ago 0
Search for Root
# Subject Status
Queue Owner Priority
Requestors Created
Told Last Updated Time Left Simpsons
________________________________________________________________________________________________________________
8888 Cartoons I love this episode Resolved Cartoons
Phanoko 10 Bart
Phanoko at gmail.com 6 months ago Phanoko 6
months ago 0
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20070910/fc00c35e/attachment.htm>
More information about the rt-users
mailing list