[rt-users] Re: Outgoing email To: header

[Andreas Schamanek]

Hi Richard,

On Tue, 11 Sep 2007, Richard Brady wrote:

> Is there any way to easily change this so that AdminCC recipients 
> actually get a To: header. 

>From my point of view this would best be done by changing the source 
code (speaking of 3.4.5) but I am by no means authoritative.

Personally, I helped myself by adding this information at the end of 
messages by adding the following to the involved templates:

  -- 
  URL: {$RT::WebURL}Ticket/Display.html?id={$Ticket->id}
  { if( my $towner = $Ticket->OwnerObj->EmailAddress ) { "Own: ". 
  $towner ."\n" } }RQs: { $Ticket->RequestorAddresses }
  { if( my $tcc = $Ticket->CcAddresses ) { "CCs: ". $tcc } }

Now, if I only knew how to also add OtherRecipients :) See my message 
of 2007-08-30 (archived at 
http://www.mail-archive.com/rt-users@lists.bestpractical.com/msg09110.html )


HTH,

-- 
-- Andreas