[rt-users] Custom reports

[Brian Gallew]

Fernando Fugita wrote:
> Hello,
>
> I need to create a custom report, showing the number of tickets for 
> certain type (a custom field of the RT), in a determined period.
> I tried the RTx-Statistics, but was not useful.

You really have to write it yourself.  Attached is a report that we use 
at Carnegie Mellon - Qatar.

-------------- next part --------------
A non-text attachment was scrubbed...
Name: WorkByClassification.tgz
Type: application/x-gzip
Size: 1924 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20070912/76bce906/attachment.bin>