[rt-users] Appearance of RT Return Addresss
Tamer Tayea
Tamer.Tayea at paybytouch.com
Thu Sep 13 16:28:34 EDT 2007
Hi ,
Here is the issues I am having right now . After creating a ticket , I
get the following e-mail:
Enoch Root via RT [RT_CorrespondAddressNotSet at ServerName.domain.com]
Thu Sep 13 15:50:50 2007: Request 3 was acted upon.
Transaction: Ticket created by root
Queue: General
Subject: Test Again
Owner: Nobody
Requestors: root at localhost
Status: new
Ticket <URL: http:// ServerName.domain.com:80/Ticket/Display.html?id=3
- What I need is to configure RT so When I create a ticket it send
e-mail as it is from issues at rt.domain.com Where rt.domain.com points to
the same server ServerName.domain.com
- Then the URL at the end of the ack message should read Ticket <URL:
http://rt.domain.com:80/Ticket/Display.html?id=3
How to go about doing that ?
Thanks
Tamer
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