[rt-users] Auto-creating child tickets

Mathew theillien at yahoo.com
Fri Sep 14 12:29:44 EDT 2007


Does anyone have any thoughts on this?

Keep up with my goings on at http://theillien.blogspot.com

Mathew wrote:
> I've applied the approval creation explanations on the wiki to an
> auto-child ticket creation.  However, the child tickets don't appear in
> the queue I've set them to.  Looking in the database, I see that the
> tickets do exists and they are in the queue they are supposed to be in
> but they aren't in the GUI.  Anyone know what I should be looking at to
> resolve this?
> 



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