[rt-users] Auto-creating child tickets
rfh at pipex.net
Fri Sep 14 12:53:13 EDT 2007
Have you looked at the permissions you have on that queue, do you have
Show Ticket right ..
> Does anyone have any thoughts on this?
> Keep up with my goings on at http://theillien.blogspot.com
> Mathew wrote:
>> I've applied the approval creation explanations on the wiki to an
>> auto-child ticket creation. However, the child tickets don't appear in
>> the queue I've set them to. Looking in the database, I see that the
>> tickets do exists and they are in the queue they are supposed to be in
>> but they aren't in the GUI. Anyone know what I should be looking at to
>> resolve this?
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
More information about the rt-users