[rt-users] Auto-creating child tickets

Roy El-Hames rfh at pipex.net
Fri Sep 14 12:53:13 EDT 2007


Matthew;
Have you looked at the permissions you have on that queue, do you have 
Show Ticket right ..
Roy

Mathew wrote:
> Does anyone have any thoughts on this?
>
> Keep up with my goings on at http://theillien.blogspot.com
>
> Mathew wrote:
>   
>> I've applied the approval creation explanations on the wiki to an
>> auto-child ticket creation.  However, the child tickets don't appear in
>> the queue I've set them to.  Looking in the database, I see that the
>> tickets do exists and they are in the queue they are supposed to be in
>> but they aren't in the GUI.  Anyone know what I should be looking at to
>> resolve this?
>>
>>     
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